> ## Documentation Index
> Fetch the complete documentation index at: https://scalehousesystems.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Quickstart Guide

> Get started with ScaleHouse Systems in 5 minutes

## Overview

This guide will help you get ScaleHouse Systems up and running in just 5 minutes. You'll install the connector, activate it, and start monitoring your compliance posture.

<Info>
  **Prerequisites:** You need a ScaleHouse Systems account and a Windows computer with your practice management system installed.
</Info>

## Step 1: Create Your Account

If you haven't already, sign up at [scalehousesystems.com/signup](https://scalehousesystems.com/signup).

<Steps>
  <Step title="Sign Up">
    Go to the signup page and create your account with your email address.
  </Step>

  <Step title="Verify Email">
    Check your email and click the verification link.
  </Step>

  <Step title="Complete Onboarding">
    Follow the onboarding wizard to set up your organization and location.
  </Step>
</Steps>

## Step 2: Download the Connector

<Steps>
  <Step title="Navigate to Connectors">
    In your dashboard, go to **Audit Intelligence → Connectors**.
  </Step>

  <Step title="Download">
    Click **"Download Connector"** to download the `ScaleHouseConnector.msi` installer.
  </Step>

  <Step title="Run Installer">
    Double-click the installer and follow the installation wizard. You'll need administrator rights.
  </Step>
</Steps>

## Step 3: Activate the Connector

<Steps>
  <Step title="Generate Token">
    In the dashboard, click **"Activate Connector"** and copy the activation token. This token is valid for 15 minutes.
  </Step>

  <Step title="Open Connector">
    Right-click the ScaleHouse connector icon in your system tray and select **"Configure"**.
  </Step>

  <Step title="Paste Token">
    Paste the activation token into the configuration window and click **"Activate"**.
  </Step>
</Steps>

## Step 4: Configure Database Connection

<Steps>
  <Step title="Enter Credentials">
    Provide your practice management system database credentials:

    * **Host:** `localhost` (or your database server IP)
    * **Database:** Your PMS database name
    * **Username:** Database username
    * **Password:** Database password
  </Step>

  <Step title="Test Connection">
    Click **"Test Connection"** to verify the credentials work.
  </Step>

  <Step title="Save">
    Click **"Save"** to store the configuration. The connector will start syncing immediately.
  </Step>
</Steps>

<Warning>
  Database credentials are encrypted using Windows DPAPI and stored locally. They are never sent to the cloud.
</Warning>

## Step 5: Verify Connection

<Steps>
  <Step title="Check Status">
    In the dashboard, go to **Audit Intelligence → Connectors** and verify the connector shows as **"Active"**.
  </Step>

  <Step title="View Events">
    Navigate to **Audit Intelligence → Events** to see audit logs appearing in real-time.
  </Step>

  <Step title="Wait for Gap Detection">
    Gap detection runs every 15 minutes. Wait a few minutes, then check **Audit Intelligence → Alerts** for any compliance gaps.
  </Step>
</Steps>

## What's Next?

<CardGroup cols={2}>
  <Card title="Installation Guide" icon="download" href="/docs/docs/installation">
    Detailed installation instructions
  </Card>

  <Card title="Connector Guides" icon="plug" href="/docs/docs/connectors/overview">
    Learn about specific connectors
  </Card>

  <Card title="Gap Detection" icon="shield" href="/docs/docs/audit-intelligence/gap-detection">
    Understand how gap detection works
  </Card>

  <Card title="API Reference" icon="code" href="/docs/docs/api-reference/authentication">
    Integrate with our API
  </Card>
</CardGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Connector shows 'Offline'">
    **Possible causes:**

    * Connector service stopped
    * Network connection lost
    * Database credentials changed

    **Solution:**

    1. Check if connector is running (system tray icon)
    2. Right-click → "Reconfigure" to update credentials
    3. Check Windows Event Log for errors
  </Accordion>

  <Accordion title="No events appearing">
    **Possible causes:**

    * Connector not activated
    * Database credentials incorrect
    * Audit trail disabled in PMS

    **Solution:**

    1. Verify connector status is "Active" in dashboard
    2. Check connector logs: `C:\ProgramData\ScaleHouse\logs\`
    3. Verify audit trail is enabled in your PMS
  </Accordion>
</AccordionGroup>